THE QUESTIONS EVERYONE ASKS
Before you talk to anyone.
If the answer you need is not here, the contact form goes to a person rather than a queue.
What exactly is an Action?
One task you hand to Fly that produces work: a shortlist scored, a batch of outreach drafted, a screening call placed, a mission step completed. Reading a record, opening the board and asking a question cost nothing. You pay for work done, not words typed.
What happens when I run out?
Nothing sends itself and nothing stops working. The workspace keeps running and Fly asks you to approve a top-up before it starts the next piece of work. Packs never expire, and automatic top-up is optional.
Are job posts really unlimited?
Yes, on every plan. Roles, job posts and candidate records are not metered. Board fees you pay to a board are still the board's own charge.
Can I change plan later?
Yes, in either direction, at any point in the month. Seats are prorated and any Actions you already bought stay on the account.
Do you train on our candidate data?
No. Your candidate records, notes and messages are never used to improve anything shared with another customer. See the trust page for where the data lives and who can reach it.
Is there a setup fee?
Not on Freelancer, Pro or Agency. Enterprise includes a one-time setup and onboarding fee, quoted with the plan.